Why is this section important?

Understanding when and how to contact emergency services to respond to your event will minimize any potential and further harm to event safety, in case of an incident.

Emergency and Non-Emergency Numbers

Definitions

RCMP - Royal Canadian Mounted Police (police), UBC detachment

VFRS - Vancouver Fire Rescue Services (fire department), UBC detachment

BCEHS - British Columbia Emergency Health Services (ambulance)

Fire, Police, and Ambulance

9-1-1

Immediate threat to person or property
Medical emergency (fall, head trauma, severe burn, uncontrollable bleeding)
Serious crime in progress or that has just occurred

Campus Security

604-822-2222

Need general help
Feel threatened
Notice suspicious activity

First Aid

604-822-2222

Non-emergency illness or injury

Emergency Alerts and Notifications

UBC Alert is the university’s mass notification system to send alerts in urgent situations that pose an immediate safety or security risk to the community. Messages will be displayed on ubc.ca, X (formerly Twitter) @ubcnews, and digital signage across campus.

Including a mobile number in your UBC Workday contact information will enable UBC to send you alerts in urgent situations. You can review and edit your contact information by logging into Workday.

Download the UBC Safe Vancouver app to:

Receive push notifications for updates impacting the entire campus
Receive safety and support resources
Connect with critical services (Campus Security, First Aid, SafeWalk)

Blue Phones

There are more than 85 blue-coloured poles on campus that have the word "Assistance" printed on them.

Use a Blue Phone to reach Campus Security, available 24/7.

Summary

Do

Save emergency and non-emergency phone numbers in case you need to contact them
Download the UBC Safe Vancouver app to ensure you receive campus-wide emergency updates
Use a Blue Phone to reach Campus Security quickly when you're on campus

Don't

Panic in the event of an emergency
Try to solve a critical emergency (e.g. criminal, medical, fire) on your own